Document Processing Outsourcing (DPO)
The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry.
It is a “Voice of the Client” survey, based purely on feedback from users of outsourced software/services.
1 Canon Business Process Services
2 Lexmark
3 Xerox
4 Hewlett Packard
5 Kyocera Document Solutions
6 Konica Minolta
7 Ricoh
8 American Reprographics
9 Toshiba
10 Pitney Bowes