Finance & Accounting Outsourcing Vendors (FAO) The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry. It is a "Voice of the Client" survey, based purely on feedback from users of outsourced software/services. FAO - Procurement Outsourcing Vendors 1 GEP 2 IBM 3 Accenture [...]

Information Technology Outsourcing (ITO) The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry. It is a "Voice of the Client" survey, based purely on feedback from users of outsourced software/services. ITO - Independent Testing Services IT Outsourcing Vendors 1 Dell 2 Virtusa 3 [...]

Document Processing Outsourcing (DPO) The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry. It is a "Voice of the Client" survey, based purely on feedback from users of outsourced software/services. DPO - Document Process Outsourcing Vendors 1 Canon Business Process Services 2 Lexmark [...]

Human Resources Outsourcing (HRO) The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry. It is a "Voice of the Client" survey, based purely on feedback from users of outsourced software/services. HRO - Total Benefits Administration Outsourcing Vendors 1 Empyrean Benefit Solutions 2 Towers [...]

The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry. It is a "Voice of the Client" survey, based purely on feedback from users of outsourced software/services. BPO - Utilities Business Process Outsourcing Vendors 1 HCL 2 Wipro 3 Telus 4 Capgemini 5 Genpact [...]