Top 10 Survey Winners 2017 – FAO

Finance & Accounting Outsourcing Vendors (FAO)

The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry.

It is a “Voice of the Client” survey, based purely on feedback from users of outsourced software/services.

1 GEP
2 IBM
3 Accenture
4 Corbus
5 Proxima
6 Aquanima
7 Capgemini
8 WNS
9 Optimum Procurement
10 Infosys


1 IBM
2 Capgemini
3 Dell
4 Wipro
5 Genpact
6 NIIT
7 TCS
8 Infosys
9 Accenture
10 Tech Mahindra

1 Genpact
2 IQ Backoffice
3 Corbus
4 Sutherland
5 Capgemini
6 TCS
7 IBM
8 Accenture
9 Xerox
10 WNS


1 Mellon SourceNet Solutions
2 API
3 IQ Backoffice
4 Banctec
5 Capgemini
6 Genpact
7 Quattro
8 Kenfron
9 Xerox
10 Sutherland


1 NCO Group
2 Transworld
3 CTP Solutions
4 API
5 Telus
6 Apex
7 Experian
8 Invensis
9 Sutherland
10 Vengroff Williams